Report a Grievance

As part of meeting our Social and Environmental standards, we have implemented a mechanism for individuals, communities and companies who have concerns, complaints or claims regarding our projects. This is a way to present issues to the administration of the project along with a system to solve these.

We take all grievances seriously. We will confirm receipt of your message immediately and the response time will be a maximum of 15 working days.

If you have a grievance you would like to share with us, please use the form below.

    Your Contact information:
    Description of concern, incident or grievance:
    When did it happen?*

    • +27 (0)21 657 4200
    • Head Office:
      1 Oakdale Road
      Newlands 7700
      Cape Town, South Africa